F.A.Q

How does the process work with behavioural profiles?

All participants for Team or Management Sessions complete a quick online survey (15mins) a few weeks/days before the meeting/conference/webinar. Each participant receives a soft (PDF) copy for review 2 days before the event and then a hard copy at the event.

What are the typical group sizes for your Team Meeting sessions?

Client off site/in-house team meetings have typically had group sizes of 20-80 participants. For conference sizes, we customize the delivery for 80-1000 participants. During  times  of the covid pandemic there are some facilities that have set up to allow for safe socially distanced meetings so check with your meeting facility or event planner for safety protocols. For diversity of behavioural styles in a group to provide experiential learning and economic viability, we suggest a minimum of 20 participants. We can also customize online sessions for team webinar formats.

Does each participant receive a behavioral profile?

Yes. Each participant receives a personalized behavioral communication profile for their team meeting or conference. Each participant's profile is generated by an online survey they complete (takes about 12-15 minutes) approximately 10 days in advance of their session.

What geographic areas do you work in?

We have served clients in a variety of locations depending on client needs (online and/or live solutions) With facilitators based in Toronto, Montreal, Vancouver, Florida and Belgium we serve many clients in Canada and the US. (in both French and English). It is common for our facilitators to serve clients wherever they need us. We are frequently called upon in Toronto, Collingwood, Niagara On The Lake, Banff Springs and Montreal, to Tampa, L.A. , Belgium, Dominican Republic and Jamaica 

Do you offer train the trainer for HR professionals/teams?

Absolutely! Often for organizations of various sizes rolling out talent management initiatives, we partner with HR teams to equip them with learning to be coaches/consultants in supporting their internal clients.We customize practical sessions for HR teams involved in talent selection, onboarding and talent management support in using the XLDisc profile systems. The sessions are generally for 3 or more when online or when we have public sessions companies may send 1-5 HR professionals for a live session or online with HR pros from other organizations. In 2023 Excel Group plans to launch their new online learning programs for Managers, HR Teams, and Talent Leaders.

Do you customize for sales teams?

Yes. Why do some sales professionals succeed more than others? One factor is the ability to read and adapt to the style of the buyer/customer. Research shows that customers/clients prefer to purchase from people who exhibit a similar behavioural style to their own. Excel Group's Behavioural Selling shows sales professionals how to understand and adapt to customer/client personalities for superior client relationships, sales volume and profits.

Do you facilitate online team sessions?

Yes. We have customized online team sessions on preferred client platforms for a webinar experience that can adapt a team's needs. The process is similar in that participants receive their behavioural profile a few days in advance of the  online session with instructions about reviewing it. For the online session one of our certified facilitators will unpack more details and learning applications as a a team.

Do you offer services in French?

Yes indeed. We've been serving clients in French for many years in particular in Quebec and Ottawa. We have a French facilitator as well as French materials.