Blog


Welcome to the Blogs by the Excel Group Team. We're passionate about building Team and Management Effectiveness.

3 Keys To Coaching Your Team Through Change and Transition
3 min read

We've seen more change in the last decade than our grandparents saw in their lifetimes. Customers are changing. Markets are changing. How can managers help lead their people through on going organizational change?

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Top Tips for Team Off-Site Meetings
6 min read
Want to Increase Sales?  Understand client/customer styles.
6 min read

How to turns customers on. Selling with behavioural Disc styles.

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Top 10 Coaching Tips
4 min read

The Best Coaching Tips for Managers.

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Why We Returned To This Hotel  (again and again) After Vowing "Never Again". -    5 Keys to a Customer Service Culture
4 min read

Have you ever had what you felt was lousy service while on holiday, and vowed never to return? Well, this hotel experience transformed us. We've all heard or read about nightmare experiences in hotels or resorts.

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Teamwork or Team Walk
3 min read

Sometimes even executives leave if teamwork doesn't work. 3 Tools leaders can use for better teamwork.

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2 Habits for Renewal & Stopping The Insanity
2 min read

Did you unplug a bit this summer? Lately I have noticed that when you ask people how they're doing, they don’t generally use the word “productive” in their response.

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What is the Difference Between a Coach and a Manager?
2 min read

"What's the difference between a Manager and a Coach?" That question often leads us to another:

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4 Failure Factors that Challenge Team Effectiveness
2 min read

Take a close look at teams and you'll see that some function well, some just function, while others fail. How is your team doing? Below, you'll see 4 Failure Factors that challenge teams.

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Leadership Turning Dreams into Goals.  2 Starting points.
27 min read

Over 50 years ago, Dr. Martin Luther King uttered the words, "I have a dream," in his speech at the Lincoln Memorial in Washington DC. We are already a few weeks past "Happy New Years" now. Typically this time of year represents a "reset " time or a new start on ...

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