The 4 DISC Styles
It is said that people skills are more of a contributing factor in personal, team, sales and leadership success than virtually any other factor. Behavioural Intelligence is also important in hiring "right fit" team members whose styles and motivators align with the position. For example one sure way to accelerate failure in the hospitality industry (hotels or restaurants ) is to hire staff who don't enjoy serving people and lack the ability to sustain positive communications and service interactions.
There are a variety of 4-quadrant behavioural profiling systems (like DISC) that are available to help you learn about your behavioural style but some are more research validated than others for use in talent selection and development. In learning about DISC behavioural styles it helps to identify your primary style (and blends) and then as you read the style descriptions below, think of someone you know who has that style.
Tends to be: extroverted, fast-paced, strong, direct personality style, task-focused, direct communicators, and comfortable with taking calculated risks aligned with their goals.
Tends to be: outgoing, fast-paced, extroverted, creative, conversational, optimistic and people-oriented.
Tends to be: relaxed, introverted, people-oriented, reserved, a good listener, indirect communicator, a team player and risk-averse.
Tends to be:
analytical, detailed, task-oriented, introverted, and more interested in quality and accuracy of work than the pace. Very hard working on the details.
The DISC theory of behaviour was developed in 1928 by psychologist William Moulton Marston in his book Emotions of Normal People. He focussed only on psychological factors that were directly observable and measurable through objective means.
Disc is used for enhancing and teaching effectiveness in a variety of areas including: leadership, coaching, hiring, customer service, sales and of course teamwork.
Excel Group has been helping organizations enhance their productivity and profitability for over two decades now using Behavioural Intelligence systems.
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